{"id":378,"date":"2014-11-14T19:44:54","date_gmt":"2014-11-14T19:44:54","guid":{"rendered":"http:\/\/news.library.depaul.press\/full-text\/?p=378"},"modified":"2015-10-09T17:47:07","modified_gmt":"2015-10-09T17:47:07","slug":"roseanne-and-consumer-complaints","status":"publish","type":"post","link":"https:\/\/news.library.depaul.press\/full-text\/2014\/11\/14\/roseanne-and-consumer-complaints\/","title":{"rendered":"Roseanne and Consumer Complaints"},"content":{"rendered":"<p>We are in the homestretch before finals!\u00a0 Good luck everyone!<\/p>\n<figure class=\"unitRight insertImg size1of4\"><\/figure>\n<p><a href=\"http:\/\/depaul.worldcat.org\/title\/roseanne-the-complete-sixth-season\/oclc\/809369214\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-653\" src=\"https:\/\/i0.wp.com\/news.library.depaul.press\/full-text\/wp-content\/uploads\/sites\/2\/2014\/11\/Roseanne-723x1024.jpg?resize=350%2C496\" alt=\"Roseanne\" width=\"350\" height=\"496\" srcset=\"https:\/\/i0.wp.com\/news.library.depaul.press\/full-text\/wp-content\/uploads\/sites\/2\/2014\/11\/Roseanne.jpg?resize=723%2C1024&amp;ssl=1 723w, https:\/\/i0.wp.com\/news.library.depaul.press\/full-text\/wp-content\/uploads\/sites\/2\/2014\/11\/Roseanne.jpg?resize=212%2C300&amp;ssl=1 212w, https:\/\/i0.wp.com\/news.library.depaul.press\/full-text\/wp-content\/uploads\/sites\/2\/2014\/11\/Roseanne.jpg?w=1003&amp;ssl=1 1003w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a>Topic coming to us this past week include:<\/p>\n<ul type=\"disc\">\n<li>Minimum Wage Laws<\/li>\n<li>Waldorf schools<\/li>\n<li><a href=\"http:\/\/depaul.worldcat.org\/oclc\/809369214\">Roseanne (the TV Show)<\/a><\/li>\n<li>Reproductive technology and gender equality<\/li>\n<\/ul>\n<p>And, an in-depth look at some conversations we\u2019ve had via IM, in person, through email, or over the phone:<\/p>\n<p><strong>Question<\/strong>:\u00a0Hi, I was wondering if data sets were available electronically from the library?<\/p>\n<p><strong>Answer<\/strong>:\u00a0We have a guide to finding datasets that are either\u00a0freely available\u00a0online or are\u00a0available\u00a0through DePaul\u2019s subscription resources: <a href=\"http:\/\/libguides.depaul.edu\/statistics\">Statistics &amp; Data<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Question<\/strong>: I am trying to find some research about the level of customer dissatisfaction arising from services from local service providers like home repair or auto repair etc.<\/p>\n<p><strong>Answer<\/strong>: You could start by looking for articles on the topic in the database <a href=\"http:\/\/ezproxy.depaul.edu\/login?url=http:\/\/search.ebscohost.com\/login.aspx?authtype=ip,uid&amp;profile=ehost&amp;defaultdb=bth\">Business Source Complete<\/a>, using the terms auto* repair (the asterisk looks for all endings of the word like automobile, automotive, etc.) OR plumbing, combined with the terms &#8220;customer satisfaction&#8221; OR &#8220;consumer complaints.&#8221; \u00a0You could also search for articles about reviews in Yelp or on a service like Angie\u2019s List.\u00a0 And, definitely check the Better Business Bureau for information.\u00a0 You&#8217;ll find\u00a0a trove of material and statistics on\u00a0<a href=\"http:\/\/www.bbb.org\/council\/consumer-education\/complaints\/view-national-complaint-statistics\/\">business complaints<\/a>.<\/p>\n<p><em>This Week in Reference: \u00a0November 9 \u2013 November 15, 2014<\/em>\u200b<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are in the homestretch before finals!\u00a0 Good luck everyone! Topic coming to us this past week include: Minimum Wage Laws Waldorf schools Roseanne (the TV Show) Reproductive technology and gender equality And, an in-depth look at some conversations we\u2019ve had via IM, in person, through email, or over the phone: Question:\u00a0Hi, I was wondering <\/p>\n<div class=\"read-more-text\"><a href=\"https:\/\/news.library.depaul.press\/full-text\/2014\/11\/14\/roseanne-and-consumer-complaints\/\" class=\"read-more\">continue reading<\/a><\/div>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[12],"tags":[],"class_list":["post-378","post","type-post","status-publish","format-standard","hentry","category-this-week-in-reference"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8GMS7-66","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/posts\/378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/comments?post=378"}],"version-history":[{"count":7,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/posts\/378\/revisions"}],"predecessor-version":[{"id":494,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/posts\/378\/revisions\/494"}],"wp:attachment":[{"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/media?parent=378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/categories?post=378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.library.depaul.press\/full-text\/wp-json\/wp\/v2\/tags?post=378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}